About
Twenty-five years of technical documentation, starting with hardware install and operations guides for complex networking systems — Juniper's M, T, MX, and PTX Series routers, QFX switching — where an unclear instruction stalled real deployments in real racks.
Currently Senior Director, Documentation at Hewlett Packard Enterprise, where I own documentation strategy for a 10,000+ page knowledge site, manage a team of writers, and run the content systems that keep it accurate at scale.
The work here represents the craft and judgment layer — the decisions behind the writing, not just the writing itself.
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